Customer Service
 info@chhatwal-jonsson.se Email us if you need assistance or have any questions. |
 We do not offer customer service via phone at the moment. |
FAQ
How do I track my parcel?You will receive an email with a tracking link as soon as your order has left our warehouse. If you can't find it, please contact us at info@chhatwal-jonsson.se and we will assist you. |
Can I order from a country outside the EU?As a non EU-citizen you can place an order through the website from the UK, Norway or Switzerland. If you live outside Europe, email us with the products you are interested in together with your adress/country and we will get back to you with a price proposal. Note that we do not charge VAT for orders delivered outside the EU. The VAT will have to be paid by you before you receive the products. |
Why haven't I received my order confirmation?If you haven't received your order confirmation, please double-check your spam folder. If it's not there, please contact us. Sometimes, this may be due to a typo in the email address or an issue with the order not processing correctly in the system. |
How do I make a return?If you are not satisfied with your products you can return them for a fee. Follow these steps:
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